Policies

Check-in is at 3:00pm, check-out is at 11:00am. Unauthorized late check-outs will result in a 'late fee' of 1 night's accommodation plus tax.

Forest Campground rates are based on 4 guests per campsite. Any additional guests are at the discretion of the Campground, must be registered at the office, and are subject to an additional charge of $7/guest. Please contact us to inquire. Infants under 1 year old are free of charge and do not need to be included in the number of children on the reservation.

RV Campground rates are based on 8 guests per campsite. Infants under 1 year old are free of charge and do not need to be included in the number of children on the reservation.

We recommend making your reservation in advance to ensure your preferred dates. Full payment is required at the time of booking to confirm your reservation. The site is to be occupied only by the registered guests. Subletting of Forest or RV campsites is not permitted.

The speed limit is 10 km/h throughout the property. There are a lot of young children and pets, so please drive with care.

Please respect your neighbours and other guests by not playing loud music or talking loudly past 10:00pm. Please use consideration when using sound systems during the day as well.

Generators are permitted to be used in our camping sites from 9:00am - 11:00am and 6:00pm - 8:00pm daily.

Our forest sites have varying capacities for vehicle type and access; please make sure you select a site that meets your needs.

Parking for your vehicle at your site is not guaranteed, although it is possible to drive up alongside all sites to allow for drop-off of equipment. Forest sites 1, 2, 3, 5, & 15 have capacity for a small van or camper up to 18' to park within the site. Forest sites 4, 6, & 9 have capacity for a vehicle to park adjacent to the site, though there may be steps between your parking spot and the site. Forest sites 7, 8, 10, 11, 12, 13, & 14 only have drop-off capacity and will be walk-in only sites (some of these sites have steps up to them or a steep entry ramp).

Overflow parking for forest campsites is available at the entrance to the forest campground.

Each RV site is designated for one RV and one vehicle, to a maximum of two vehicles if they fit within your specific site, not encroaching on the resort road or your neighbour’s site.

Each RV Site includes parking for a tow vehicle and one other vehicle. Should you or your guests require parking for additional vehicles, they are to be parked in appropriate spaces in the parking lot outside of the Hummingbird Lodge.

Campfires are permitted in the designated fire pits provided at your site. They must be attended to at all times and flames must not exceed the fire ring. DO NOT burn scrap wood, treated wood, construction wood, or nails. In the event of a campfire ban, charcoal briquette stoves and propane fires may be permitted. Please do not put cigarette butts, cans, or garbage of any sort in the fire pits. Firewood is sold by the bundle at the office, and we would be happy to deliver it to your site. Please do not remove firewood from other sites or areas of the resort.

Fire pits are not to be moved without Campground staff approval and assistance. A charge will be applied for unauthorised moves and subsequent cleaning.

Please do not put portable BBQs on the picnic tables without heat/grease protection underneath them. Please do not pile firewood or other rough items on the picnic tables.

Please ensure your BBQ and fire pit are a safe distance away from vegetation.

Cutting or removal of wood within the resort is prohibited.

Pets are not permitted inside the Hummingbird Lodge, neither the Café nor the Suite upstairs. Pets are, however, permitted on the Café patio, provided they are leashed.

Pets are welcome in the Forest and RV Campgrounds. Please pick up all pet droppings. Small bags are provided at dispensers throughout the resort, including at the garbage stations next to Forest site 15, and RV site 5. Once used, please dispose of these as garbage, do not leave them in the brush. The site holder is responsible for the behaviour of their pets and for picking up after them. Please do not leave pets on your site unattended.

All pets are to remain on-leash at all times around the Hummingbird Lodge & Campground. The only off-leash area is Parking Lot 2.

Dog owners assume all responsibility for their dogs. If your pet is excessively noisy or aggressive, or if you fail to follow these rules, the pet and the owner may be asked to leave.

Please help us keep our resort clean. Garbage and recycling bins are located at several points around the campground.

Forest Sites: Garbage is next to the forest washrooms, and at the far end next to site 15.

RV Sites: Garbage is on the serviced side and the non-serviced side.

Hummingbird Lodge: Garbage is by the trailhead and at the entrance to the communal dishwashing space and washrooms.

Additional: Garbage is at the Whitewater Ski Resort Day Lodge and by the overflow camping in Lot 2.

Please place all garbage into garbage bags and tie securely before placing them in the dumpsters. Please do not litter cigarette butts on the ground or in the fire pits. We have many bears and other wildlife in the area, so we ask that you secure or dispose of all attractants before the end of each day.

Guests are responsible for the tidiness of their site. Non-compliance may result in being asked to leave. Guests are expected to leave their site clean upon departure. Failure to do so may result in additional fees being charged for additional clean-up and/or repair.

Parents and guardians are responsible for the safety and supervision of their children.

Please be very careful with cigarette ashes and always dispose of butts in the appropriate containers. The ground can become very dry here during the summer months and fire hazards can be extreme. Please do not throw butts in fire pits or on the ground. For the comfort of all guests please take note of signage around the resort where smoking is prohibited.

Please drink responsibly. Open alcoholic beverages are not permitted outside your site.

Profanity, abusive or loud language, and other objectionable or disturbing behaviour will not be tolerated.

Registered guests entertaining visitors will be responsible for their guest’s behaviour and responsible for any damage incurred.

Each reservation is based on an occupancy of 4. Any additional guests are at the discretion of the campground and are to be registered at the office and subject to an additional charge of $7/guest.

Registered guests entertaining visitors will be responsible for their guest’s behaviour and responsible for any damage incurred.

Each reservation is based on an occupancy of 8.

Vehicle washing / mechanical repairs are not allowed within the resort area.

All guests are responsible for their security on the site and the security of their belongings. The Hummingbird Lodge & Campground is not responsible for the loss or damage of personal property. All facilities are used by guests at their own risk.

The display or use of firearms or fireworks is strictly prohibited.

Please do not feed any wildlife within the resort this includes the use of bird feeders. Secure all food and food waste in a locked vehicle, hard-sided trailer, bear-proof canister, or locker. Bear bins are available for use adjacent to Forest Site heated washrooms. Dispose of garbage and recycling in designated receptacles or pack it out with food waste Do not bring scented toiletries and candles, perfumes, or any other personal items with a scent. Avoid leaving out attractants, such as garbage, food, and unattended pets.

The Hummingbird Lodge and Campground reserves the right to relocate guests to best serve the needs of all guests and the business.

The Hummingbird Lodge and Campground reserves the right to require any guest or visitor to leave if they do not comply with the above mentioned Rules & Regulations, cause a disturbance or are abusive to staff or other guests.

We hope that you will enjoy your stay with us. If you need assistance or notice anything that requires attention, please notify one of our crew members.

• $4 transaction fee per campsite for initial booking.

• If nights added, pay additional camping fees and administration fee.

• A $10 administration fee applies to all changes and cancellations. When a cancellation results in no refund, administration fee is waived.

• Full refund of camping fees for any cancelled nights less a $10 administration fee.

• 1 night’s camping fee deducted from refund if any nights cancelled.

• $10 administration fee.

• 1 night’s camping fee deducted from refund if any nights cancelled.

• $10 administration fee.

• Changes and cancellations not guaranteed.

• Changes and cancellations cannot be done online. You must call the resort.

• 2 night’s camping fees deducted from refund if any nights cancelled.

• $10 administration fee.

• Changes and cancellations not guaranteed.

• Changes and cancellations cannot be done online. You must call the resort.

• Changes cannot be made either online or via call centre.

• Refunds will not be issued.

Check-in time is from 3:00pm - 5:00pm. If you are unable to check in during these times, please contact the office in advance to arrange a late check-in or to confirm whether we can accommodate an earlier check-in time.

Check-out time is at 11:00am. Unauthorized late check-outs will result in a 'late fee' of 1 night accommodation plus tax.

Maximum overnight occupancy is 6 people. Infants under 1 year old are free of charge and do not need to be included in the number of children on the reservation. You are permitted to have additional guests who are not staying overnight, but the overall occupancy of the Suite is limited to 20 people.

Please respect your neighbours and other guests by not playing loud music past 10:00pm. Please use consideration when using sound systems during the day as well.

Upon check-in to the Boutique Suite, we will require a credit card pre-authorization of $500 as a damage deposit - Visa Debit cards and cash are not accepted. Upon check-out, this pre-authorized damage deposit will be released by us within 48 hours, however, please be advised that it may take longer for the funds to be cleared by the credit card financial institution. In the unlikely event that the Suite is willfully or negligently damaged or items are missing, an amount will be withheld from the deposit in line with cost for all repairs and replacements. Should the costs exceed the $500 deposit, the full cost will be applied to the pre-authorized credit card. As smoking is not permitted in the Suite, a minimum charge of $500 will be withheld for deep cleaning if occupants smoke in the Suite. As pets are not permitted in the Suite, a minimum charge of $250 will be withheld for deep cleaning if there have been pets in the Suite during your stay. Any amount to be withheld from the deposit will be communicated within 48 hours. If, after check-out, you believe you are entitled to a security deposit refund but did not receive it, please contact .

As pets are not permitted in the Suite, a minimum charge of $250 will be withheld for deep cleaning if there have been pets in the Suite during your stay.

Pets are, however, permitted on the Café patio, provided they are leashed.

Please pick up all pet droppings. Small bags are provided at dispensers throughout the resort, including at the garbage stations next to Forest site 15, and RV site 5. Once used, please dispose of these as garbage, do not leave them in the brush. The site holder is responsible for the behaviour of their pets and for picking up after them. Please do not leave pets unattended.

All pets are to remain on-leash at all times around the Hummingbird Lodge & Campground. The only off-leash area is Parking Lot 2.

Dog owners assume all responsibility for their dogs. If your pet is excessively noisy or aggressive, or if you fail to follow these rules, the pet and the owner may be asked to leave.

As smoking is not permitted in the Suite, a minimum charge of $500 will be withheld for deep cleaning if occupants smoke in the Suite.